How to Set Up a Calendar on Your MacBook Desktop

Are you looking to set up a calendar on your MacBook desktop? If so, this guide will walk you through the steps to configure your calendar with ease.

First, you'll need to decide on the name of your calendar, as well as any color or charm characteristics you'd like to add. Additionally, choose the Outlook calendar where you want to add the schedule. Once you've done this, copy the workforce management schedule URL from Genesys Cloud and paste it into the required field.

Next, open Microsoft Outlook and navigate to the Calendar view. From here, click 'New Internet Calendar Subscription' and paste the URL into the relevant field. The New Internet Calendar Subscription dialog box will then appear.

If you're using a mobile device, you can copy the link by clicking 'Copy' on the mobile browser or scanning the QR code with your camera. Once you've done this, open the transfer page on your mobile browser and paste the link into the required field.

To subscribe to your calendar on your mobile device, make sure it's open on your computer and follow these steps:

1. Open your schedule view

2. Click 'Copy URL'

3. Paste the URL into the relevant field

If you need to share your workforce management schedule with others, simply perform the following steps:

* From your schedule view, click 'Copy URL'

* Share the URL with the intended recipient

Keep in mind that this view does not update automatically. To see the most current data, click 'Refresh' periodically.

To access your schedule from the agent dashboard or activity view, follow these steps:

1. Click 'Performance > Workspace > My Performance'

2. Access your schedule from the agent activity view by clicking 'Activity > Schedule tab'

Note that Google Calendar and Microsoft Outlook may not always retrieve updates frequently, so it can take up to 24 hours for workforce management updates to appear in your calendar. Additionally, approved time off will not appear in an iCal calendar until you generate and publish the schedule.

By following these simple steps, you'll be able to set up a calendar on your MacBook desktop with ease.

Calendar for macbook desktop